You can return your product if the product has been damaged or broken but only if conditionally damaged!

Due to hygiene reasons we do not exchange wigs , ponytails , makeup or any electrical item.

Any warranty on electrical good will be with the manufacturer on basis of electrical fault only.

Items such as weaves , clip-in extensions , briads etc can be exchanged if returned in original condition and packaging.

If you have any problem with human hair weave , clip-in or wig s bought from us , a complaint form must be filled and sent to us via contact center mentioning the problem. This process could take up to 3 weeks and then the hair will be checked and if the product is faulty, an exchange will be given.

We can only offer exchange if contacted within 7 days.

This doesn't affect your statuary rights!